deposit of 50% of the rental amount must be received within two
(2) working days after the relevant email invoice and payment
instructions have been given to the hirer. If a deposit is not received
within this time, the booking will be cancelled.
payment is required 30 days prior to arrival (60 days for Christmas/New
Year bookings) or immediately if booking is made less than 45 days
prior to arrival (or 60 days in the case of Christmas/New Years
In the case of bookings made 30 days prior
to arrival, full payment is required within two (2) working days, or on
arrival, if less than two (2) working days, whichever comes first.
All payments must be made in USD. Payments options are:
1. Telex Transfer – All charges incurred for Telex Transfer transactions will be borne by the hirer.
2. Credit Card – All payments made by credit card (Visa and MasterCard
only) will be subject to a 4% additional charge.
the reservation is cancelled 61 days or more prior to arrival (91 days
for Christmas/ New Year bookings), deposits will be refunded in full
Reservations cancelled less than 61
days prior to arrival are subject to a complete forfeiture of deposit
to compensate the agency for the time and effort involved in making a
booking and to compensate the owner for the loss of other potential
bookings that have turned down once a booking has been confirmed.
Notice of cancellation must be received by the agency in writing.
Final payments are non-refundable.
CHANGES TO BOOKINGS
Changes cannot necessarily be accommodated in all cases.
PROVISIONS AND STAFF
Villa is fully equipped with bed linens, towels, cooking utensils etc.
The hirer is responsible for the purchase of his own food and
beverages. At the hirer's discretion he or she may either purchase
directly or give the staff sufficient moneys to undertake the purchases
on their behalf. Receipts should be requested from the staff. Beware
wine is heavily taxed in Indonesia and can cause a huge increase in
the cook is familiar with a wide variety of western dishes suitable for
both adults and children, he specializes in Indonesian cuisine and is
delighted to assist in menu planning
DAMAGE OR LOSSES
hirer is responsible for leaving the property in good order and in a
clean condition. The hirer further undertakes to pay for any damages or
losses incurred during occupation. The owner reserves the right to
repossess the property if the hirer or a member of the party has caused
NUMBERS IN PARTY / SUITABILITY
numbers of persons occupying a property must not exceed the maximum
number stated in the booking confirmation. The agency reserves the
right to refuse any booking, which, in its opinion, is unsuitable for
the property concerned.
owner does not accept responsibility for any injury, sickness, loss,
damage, additional expense or inconvenience, directly or indirectly
caused by or arising out of the use or condition of the property and
its appearances, plumbing, gas, electrical or otherwise, exceptional
weather conditions or owner's negligence. Further, no responsibility is
accepted for the personal belongings, car, and its contents of the
hirer or any member of the party during the holiday.